The Fleet Success Show

Episode 227: The Hidden Costs Killing Fleet Operations (It’s NOT What You Think)

Episode Summary

In this episode of the Fleet Success Show, Facundo Tassara sits down with Brett Dashe (Co-Founder of ServiceUp) to break down the hidden costs of outsourced repairs, and why most fleets are only seeing 30–40% of the true expense.

Episode Notes

Most fleet managers focus on labor rates and parts costs—but that’s only a fraction of the real story.

In this episode of the Fleet Success Show, Facundo Tassara (RTA) sits down with Brett Dashe (ServiceUp) to break down the hidden costs of fleet repairs, and why downtime, inefficiency, and lack of visibility are quietly draining budgets.

You’ll learn:

• Why only 30–40% of repair cost is visible
• The real impact of downtime on operations and service delivery
• How fleets accidentally overspend on repairs without realizing it
• The risks of relying on third-party vendors without visibility
• Why “cheaper” vendors often cost more in the long run

This episode is essential for fleet leaders who want to:

• Reduce downtime
• Improve vendor strategy
• Make data-driven decisions
• Defend budgets with real numbers

Speaker Bios

Facundo Tassara

Fleet Success Ambassador | RTA Fleet

Facundo Tassara is the Fleet Success Ambassador at RTA, where he works directly with fleet professionals across North America to help them improve operations, reduce downtime, and lead with confidence. With hands-on experience in public sector fleet management, Facundo brings a practical, real-world perspective to the challenges fleet leaders face every day—from technician shortages to operational inefficiencies.

Through the Fleet Success Show, industry events, and direct engagement with fleets, he focuses on helping organizations eliminate blind spots, strengthen accountability, and build fleets they’re proud to lead.

Brett Dashe

Co-Founder & Head of Partnerships | ServiceUp

Brett Dashe is the Co-Founder of ServiceUp, a fleet repair management platform designed to streamline how fleets manage outsourced maintenance and repairs. With a background in enterprise software and technology, Brett brings a data-driven approach to solving one of the fleet industry’s biggest challenges: lack of visibility in third-party repairs.

At ServiceUp, he leads partnerships and platform strategy, helping fleets better understand repair workflows, reduce downtime, and uncover the hidden costs impacting their operations. His work focuses on increasing transparency, improving decision-making, and enabling fleets to scale efficiently across complex, multi-location environments.